Refund and Returns Policy

Creating a Refund and Returns Policy is an important step for any e-commerce website like StormAutomobile. This policy outlines the terms and conditions under which customers can return or seek refunds for products. Here’s a sample Refund and Returns Policy that you can use as a template for your website:

Refund and Returns Policy

Thank you for shopping with StormAutomobile. We want to make sure you have a satisfying shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a 7-8  working days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, please contact us:

Email: stormautomobile@gmail.com
Phone: +91-814-011-0060
Address: Shop, number 2, Sawera Grand, opposite bandage form, near Vedant International School, Nikol, Ahmedabad, Gujarat 382350

Damaged or Defective Items

If you received a damaged or defective item, please contact us immediately. We will make it right and may offer a replacement or a full refund. We may request photos or other information to help us understand the issue.

Please customize this policy to reflect your specific return and refund procedures and include any additional terms or information that may be relevant to your business. Also, make sure to display this policy prominently on your website, typically in the footer or during the checkout process, so that customers are aware of it before making a purchase. It’s essential to provide clear and transparent guidelines for returns and refunds to build trust with your customers.